Plain Language Services

Patient and consumer health materials are often too difficult for people to read and understand. Editing public-facing materials to meet plain language best practices improves health materials so they are more likely to be understood the first time it is read and therefore used to maintain or improve the reader’s health.

Plain language services include:

  • Readability assessment includes a full readability report with the current reading level of your document and general recommendations for incorporating plain language best practices into your document.

Price: $20 per 250-word page

  • Comprehensive plain language assessment includes the current reading level of your document and assessment of the plain language qualities.

Price: $50 for the first 250-word page, $15 for subsequent pages of the same document

  • Assessment with edits includes readability assessment as described above, and plain language editing to improve the reader's ability to understand and act on the information. You will also get a full readability report of your document before and after editing. We do not provide graphics or design services but will note related opportunities to optimize understanding and action in the margin of each document.

Price: $120 per 250-word page

  • Assessment with edits and Spanish translation includes readability assessment and plain language editing of an English language document, followed by Spanish translation. You will also get a full readability report to show results for the English pre- and post-editing versions as well as the Spanish version. We do not provide Spanish translation before plain language editing.

Price: $190 per 250-word page

  • Spanish plain language assessment with edits includes plain language editing to improve the reader's ability to understand and act on the information. You will also get the before and after readability of your document. We do not provide Spanish translation without assessment and plain language editing in English.

Price: $120 per 250-word page

For UAMS materials: Most projects are completed at no cost to your operating budget. If you have grant funding for this project, please let us know in the additional information section when you submit your project. If this is for custom, UAMS patient education materials, please submit your request via the UAMS Patient Education Portal.

Frequently Asked Questions (FAQs) about Plain Language Services

The time it takes to get your document back will vary on the length, edits needed, and availability of staff. You may request a completion date and we will work to meet that date, but may take as long as the estimated completion date you receive on your quote.


We accept Microsoft Word or Adobe PDF files only. All edits and translations will be returned in Microsoft Word format. We do not provide design services.


All our edits are suggestions. You may choose what edits to accept. All edits are final. Changes or updates to materials that require further edits will require a new quote.


For UAMS materials: Most projects are completed at no cost to your operating budget. If you have grant funding for this project, please let us know in the additional information section when you submit your project. If this is for custom, UAMS patient education materials, please submit your request via the UAMS Patient Education Portal.